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Richard, Technician
Category: TV
Satisfied Customers: 30211
Experience:  Avid TV Technician
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My TV volume is low even at 100% It's a Samsung 32 inch, No

Customer Question

My TV volume is low even at 100% It's a Samsung 32 inch
JA: How old is your Samsung, and have you tried unplugging it and leaving it off for a few hours?
Customer: No it 1 and a half years
JA: Does the TV menu work? Do you have the same problem on all sources/inputs?
Customer: Yes all of them
JA: How long has this been an issue? What happened right before this popped up?
Customer: I can't remember really is there a solution
JA: Anything else you want the TV expert to know before I connect you?
Customer: No that's it
Submitted: 1 month ago.
Category: TV
Expert:  Richard replied 1 month ago.

Thank you for your question, my name is ***** ***** I look forward to assisting you.

Please note, a rating is only needed when we are finished.

Can you please remove the power to the TV (so unplug it from the power socket).

Then on the actual TV, hold the power button for 60 seconds then release.

Then wait 10 minutes, connect the power again to the TV, turn it on and tell me please if it is now operating correctly.

Let me know the results please