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Louie, Technician
Category: TV
Satisfied Customers: 2557
Experience:  25+ yrs. experience in the field and 5+ yrs. online, down to component level.
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Overscan on Apex 60" 1 year old. Checking #. LE 50D5. I

Customer Question

Overscan on Apex 60"
JA: What's the model number of your TV? How old is it?
Customer: 1 year old. Checking #.
JA: Does the TV menu work? Do you have the same problem on all sources/inputs?
Customer: LE 50D5. I guess it's 50". Problem on all inputs.
JA: How long has this been an issue? What happened right before this popped up?
Customer: Since purchase.
JA: Anything else you want the TV expert to know before I connect you?
Customer: I don't think so.
Submitted: 1 month ago.
Category: TV
Expert:  Nathan replied 1 month ago.

Hi, I'm Nathan.
Sorry to hear that you're having trouble with this but I'll do my best to help you.

Expert:  Nathan replied 1 month ago.

Are the menu screens affected also?
What source devices are you using?