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Mike G.
Mike G., Technician
Category: TV
Satisfied Customers: 6122
Experience:  10 Years Audio Video Repair & Setup
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I have a 10 year old Toshiba 42HPX95 Plasma 42 inch screen

Customer Question

Hello , I have a 10 year old Toshiba 42HPX95 Plasma 42 inch screen HD TV. A couple weeks ago we were watching a program on it , signal coming rfom ; ATT- Dish Direct TV . The telivision just webt black , no sound ,pictire , nothing except the Red LED was blinking rapidly instead of the constant RED LED it is normally. ( I thought i heard a click sound just prior to yaht event which sounded to me like a relay , but i am not positive . I unplugged and let it reset , still no pic. and rapid blink . I tried all remedies suggested. I still have large manual for set but the only reference to the LED is constant for on , and GREEN ( which i never knew of ) , but nothing about rapid blinking . I need to know for sure if it is SHOT !!!! , prior to replacing or if there is a remedy. So , I wish for you to answer a few questions please : 1.) What does rapid blinking red led mean . 2.) What does the green LED indicate , ( for possible future reference . 3.) Is there a remedy that I can perform to get set working again . 4.) If it is repairable what would approx. cost be . 5.) If set is repairable how to arrange the process . 6.) Is TV set SHOT !!!!!! ? Thank You , Steven A. Firman I have an ; EMAIL # and a G MAIL # . ***@******.*** and ***@******.***
Submitted: 2 months ago.
Category: TV
Expert:  Mike G. replied 2 months ago.

Welcome. I am Mike, an experienced field technician. We are now connected together on this convenient website where I am able to help you.

Expert:  Mike G. replied 2 months ago.

We can communicate here in this chat, not via email. Reply back here when you are ready to proceed with our chat.

Expert:  Mike G. replied 2 months ago.

Are you here with me? Can you please reply to indicate you still require assistance.

Expert:  Mike G. replied 2 months ago.

Please do not start new questions for the same tv.

REPLY back here to indicate you are here with me, ready to proceed.

Customer: replied 2 months ago.
I would like my answer finally , Please
Customer: replied 2 months ago.
Please answer my question , which I have typed multiple times .
Customer: replied 2 months ago.
When will I get my answer to the question about my Toshiba Plasma TV
Expert:  Mike G. replied 2 months ago.

I have just returned from field service....

The LED's that you are seeing all point to a failure inside the tv that will require parts and service. These plasma tv's are very complex to diagnose which part has gone bad. You will need a local technican but that often ends up costing $300 which is more than a new 40" tv.

I trust that answers all of your question... and remember, I will be here with you throughout this entire process. You may also submit a 3 to 5 star rating at the top of this page at any time. Rating now does not close your question or prevent future replies which are at no additional cost.

Thanks
Mike

Expert:  Mike G. replied 2 months ago.

Hello, just checking back in to see if you still need help, or perhaps you would like to acknowledge that my time and input has been helpful?