Have TV Questions? Ask a TV Technician
Hi, I'm Nathan.Sorry to hear that you're having trouble with this but I'll do my best to help you.
can you tell me which specific model tv you have?Are any other apps working (youtube, amazon, hulu, etc)?Are you streaming directly through a built in app on the tv, or via a function on the directv box?
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The model number is ***** on the tv, on a sticker on the back.
You will need to go into the tv settings menu, using the vizio remote, under network (wireless) and see if it shows as connected to the wifi.If it is not, you'll need to reconnect. Once you do that, netflix should work again.
If you are trying to access netflix via your directv box though, that is a different process.
Okay, the above steps still apply, if you can please go through those.
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