Have TV Questions? Ask a TV Technician
Welcome. I am Mike, an experienced field technician. We are now connected together on this convenient website where I am able to help you. To get started, I need to know you can see this message and are able to reply to me here...
-Please clarify, this happens on all inputs and the tv menu is affected by the problem? correct?
-Are you planning to work on the tv yourself? Or looking for repair shops?
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This issue is caused by a defective board in the tv called C1 or C2 buffer. The boards are really cheap on eBay right now. So if you want to DIY, I will give you a quick link for just one of the sellers and you can reply back here if you get stuck during the repair. If you can't DIY then I can look for a repair shop near you.
Let me know how you want to proceed and remember, I will be here with you throughout this entire process. You may submit a 3 to 5 star rating at the top of this page at any time. Rating now does not close your question or prevent future replies which are at no additional cost.
Here is the link for the C1 and C2 boards:
Reply back if you get stuck during the repair and you may submit a 3 to 5 star rating at the top of this page at any time. Rating now does not close your question or prevent future replies which are at no additional cost.
no, they are the boards that run along the bottom edge of the display panel, likely hidden under brackets and shields.
Excellent! Wish you all the best.
Hello, just checking back in to see if you still need help, or perhaps you would like to acknowledge that my time and input has been helpful?
This usually points to defective display panel (entire tv screen), but might be controller board. I'll have to look for that part, if you like.