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Louie, Technician
Category: TV
Satisfied Customers: 2557
Experience:  25+ yrs. experience in the field and 5+ yrs. online, down to component level.
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Won't stay on shuts itself off after a few seconds,

Customer Question

Won't stay on shuts itself off after a few seconds
JA: What's the model number of your TV? How old is it?
Customer: Mitsubishi 837 series 2009
JA: Does the TV menu work? Do you have the same problem on all sources/inputs?
Customer: No menu no screen just shuts off
JA: How long has this been an issue? What happened right before this popped up?
Customer: An issue for a couple hours we know have turned it off.
JA: Anything else you want the TV expert to know before I connect you?
Customer: No
Submitted: 1 month ago.
Category: TV
Expert:  Nathan replied 1 month ago.

Hi, I'm Nathan.
Sorry to hear that you're having trouble with this but I'll do my best to help you.

Expert:  Nathan replied 1 month ago.

Can you please give me the complete model number of the tv?
Can you also tell me exactly what lights/indicators you see on the front (label, color, solid/flashing/pattern)?

Expert:  Nathan replied 1 month ago.

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