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Louie, Technician
Category: TV
Satisfied Customers: 2557
Experience:  25+ yrs. experience in the field and 5+ yrs. online, down to component level.
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Screen is dark and tv keep going off and on, samsung

Customer Question

screen is dark and tv keep going off and on
JA: What's the make and model of your tv, and can you guesstimate how old it is?
Customer: samsung HTL5676SX/XAA
JA: Does the TV menu work? Do you have the same problem on all sources/inputs?
Customer: YES
JA: How long has this been an issue? What happened right before this popped up?
Customer: 2-DAYS
JA: Anything else you want the TV expert to know before I connect you?
Customer: NOTING
Submitted: 7 months ago.
Category: TV
Expert:  Nathan replied 7 months ago.

Hi, I'm Nathan.
Sorry to hear that you're having trouble with this but I'll do my best to help you.

Expert:  Nathan replied 7 months ago.

Can you tell me exactly what lights you see on the front of the tv, and what each of them is doing (color, solid/flashing/pattern, etc)?

Expert:  Nathan replied 7 months ago.


Expert:  Nathan replied 7 months ago.

Do you need more help with this?

If so, simply reply back on this page.

Please note: You have already paid your fee to the site; I'd like to help you and provide value for that fee, but I do need to communicate with you here to do so.


Customer: replied 6 months ago.
Cancel my subscription
Expert:  Nathan replied 6 months ago.

I cannot do that, I'm just the tech trying to help you.

If you wish to continue under the fee you've already paid, please supply the earlier requested information.

If you wish to cancel any future subscription costs you may do so from the help page.