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Anthony_Infotech
Anthony_Infotech, Technician
Category: TV
Satisfied Customers: 14373
Experience:  20+ years experience TV expert (field and bench) 9 approved qualifications in TV-ELECTRONICS
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Tv display is 720p checked other HD channels and they are

Customer Question

Tv display is 720p checked other HD channels and they are all 720p TV is new and 1080p any suggestions, have contacted cable company and they couldn't give a good answer
Submitted: 8 months ago.
Category: TV
Expert:  Anthony_Infotech replied 8 months ago.

Hello

Welcome

Can you just let me know when you are on-line please, just reply in the box below thank you

Anthony

Customer: replied 8 months ago.
on line
Expert:  Anthony_Infotech replied 8 months ago.

Set will only display what is being sent to it so if you are using a satellite or cable box please go into the settings of the box using the box remote and change the resolution to 1080

Let me know if you need more help

A positive rating is appreciated thank you, ***** ***** 5 stars with the rating bar of stars at the top of the page thanks again.

Regards

Anthony

Expert:  Anthony_Infotech replied 8 months ago.

If the box resolution does not go higher than 720 (because maybe its an older box) you will need to get the box swapped.

Talking with customer services with providers is fruitless in many cases as support staff in many cases are not technical

Anthony

Expert:  Anthony_Infotech replied 8 months ago.

How is this working out please?let me know

Expert:  Anthony_Infotech replied 8 months ago.

How is this working out please?let me know