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Louie, Technician
Category: TV
Satisfied Customers: 2557
Experience:  25+ yrs. experience in the field and 5+ yrs. online, down to component level.
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When I turn it on it fades bright to darker and back over

Customer Question

When I turn it on it fades bright to darker and back over and over
JA: What's the model number of your TV? How old is it?
Customer: Let me check, can't find it. but it is LG 60" Plasma that I got in 2010
JA: Does the TV menu work? Do you have the same problem on all sources/inputs?
Customer: Menu works think it is on all sources but not sure
JA: How long has this been an issue? What happened right before this popped up?
Customer: About 2 weeks, It might have been hit with a soft ball dog toy in upper right hand corner , but not hard at all thats all I can think of
JA: Anything else you want the TV expert to know before I connect you?
Customer: trying to get model number now
Submitted: 1 month ago.
Category: TV
Expert:  Shahid replied 1 month ago.

Hello, I'm Shahid.
Sorry to hear that you're having trouble with this but I'll do my best to help.

Expert:  Shahid replied 1 month ago.

1- Could you please get me the model number written on back of TV?
2- What video devices/ sources (such as cable box DVD player etc) are connected to TV and does the problem occur on all video input sources?
Thank you.