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Louie
Louie, Technician
Category: TV
Satisfied Customers: 2557
Experience:  25+ yrs. experience in the field and 5+ yrs. online, down to component level.
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LG 60pb5600 Powers on to screen momentarily then switches to

Customer Question

LG 60pb5600 Powers on to gray screen momentarily then switches to safe mode
JA: Has this happened before? And have you tried unplugging your LG and leaving it off for a few hours?
Customer: yes - just plugged in after a few days off
JA: Does the TV menu work? Do you have the same problem on all sources/inputs?
Customer: IDK tv menu - screen does not stay on long enough -
JA: How long has this been an issue? What happened right before this popped up?
Customer: My wife said she saw sparks, a pop, and then went out
JA: Anything else you want the TV expert to know before I connect you?
Customer: I have removed the back to check fuses - looks like they are soldered in - do not see any sign of damage on any of the boards or wires
Submitted: 2 months ago.
Category: TV
Expert:  Mike G. replied 2 months ago.

Welcome. I am Mike, an experienced field technician. We are now connected together on this convenient website where I am able to help you. To get started, I need to know you can see this message and are able to reply to me here...

-What is your real world previous experience with electronics (not education)? Have you measured live voltages with a DMM? Have you soldered components onto boards?

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