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Louie
Louie, Technician
Category: TV
Satisfied Customers: 2557
Experience:  25+ yrs. experience in the field and 5+ yrs. online, down to component level.
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The power supply seems to have shorted out the transformer

Customer Question

the power supply seems to have shorted out the transformer is burnt and theres no power to anything inside of the tv
JA: What's the make and model of your tv, and can you guesstimate how old it is?
Customer: rca p52927 about 12 years old i think might be less has been sitting in a damp garage for a year
JA: Does the TV menu work? Do you have the same problem on all sources/inputs?
Customer: yes
JA: How long has this been an issue? What happened right before this popped up?
Customer: the tv worked fine and then wouldnt turn on
JA: Anything else you want the TV expert to know before I connect you?
Customer: no
Submitted: 2 months ago.
Category: TV
Expert:  Anthony_Infotech replied 2 months ago.

Hello

Welcome

Can you see any physical burning inside the set please?

Anthony

Customer: replied 2 months ago.
i told you the transformer on the power supply board or what i surmise as the power supply board is burnt .dont know were to obtain 0ne
Expert:  Steve G. replied 2 months ago.

Hello there and welcome to Just Answer. My name is ***** ***** I will be assisting you today. I am an engineer with over 30 years of electrical and electronic training, repair and installation experience. I will try and answer your question accurately and precisely so that we can get you on your way.

I need to gather some more information from you in order to help.

Can you snap a photo of the transformer in question and post the photo here?

Thanks.

Customer: replied 2 months ago.
i sent you a picture of the transformer i havent got an email yet
Expert:  Steve G. replied 2 months ago.

Hi, what address did you send it to?