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Hello, My name is ***** ***** I'll be assisting you. I'm sorry you're having problems.
Can you get the model off the back of the Vizio so I know which set we're dealing with here?
I was just wondering if you needed assistance with the question you posted?
Please don't post DUPLICATES you get charged for each one. I am here to help you if you would kindly respond back to what I've asked.