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Louie
Louie, Technician
Category: TV
Satisfied Customers: 2557
Experience:  25+ yrs. experience in the field and 5+ yrs. online, down to component level.
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IT WAS WORKING FINE, BUT NOW ALL THAT COMES ON IS THE VIZIO

Customer Question

IT WAS WORKING FINE, BUT NOW ALL THAT COMES ON IS THE VIZIO AT THE BOTTOM AND THE REMOTE WILL NOT TURN IT ON..
JA: Can you guesstimate how old your Vizio is? And just to clarify, what's the exact model?
Customer: PURCHASED IT IN 2014 AT WALLMART
JA: Does the TV menu work? Do you have the same problem on all sources/inputs?
Customer: NOTHING COMES ON FROM THE REMOTE AND THE BATTERIES ARE OK,,
JA: How long has this been an issue? What happened right before this popped up?
Customer: NOTHING HAPPENED THE DAY BEFORE BUT ITS BEN A WEEK SINCE IT WORKED
JA: Anything else you want the TV expert to know before I connect you?
Customer: IT WAS WORKING GREAT ,, AND I NEVER TOUCHED THE DAM THING
Submitted: 6 months ago.
Category: TV
Expert:  Aric replied 6 months ago.

Hello, My name is ***** ***** I'll be assisting you. I'm sorry you're having problems.

Expert:  Aric replied 6 months ago.

Can you get the model off the back of the Vizio so I know which set we're dealing with here?

Expert:  Aric replied 6 months ago.

I was just wondering if you needed assistance with the question you posted?

Expert:  Aric replied 6 months ago.

Please don't post DUPLICATES you get charged for each one. I am here to help you if you would kindly respond back to what I've asked.

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