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Louie
Louie, Technician
Category: TV
Satisfied Customers: 2557
Experience:  25+ yrs. experience in the field and 5+ yrs. online, down to component level.
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I have sound but blue & orange stripes for a picture.

Customer Question

I have sound but blue & orange stripes for a picture.
Submitted: 7 months ago.
Category: TV
Expert:  Aric replied 7 months ago.

Hello, My name is ***** ***** I'll be assisting you. I'm sorry you're having problems.

What's the model number off of the back of the TV?

Customer: replied 7 months ago.
LN32B460
Expert:  Aric replied 7 months ago.

Thank you for the reply. What's connected to the set (Cable/SAT box, etc.)?

Also if you grab the original Samsung remote and press MENU, will the set's own MENU display?

Expert:  Aric replied 7 months ago.

I'm not sure if you're having problems replying?

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