STOPPED WORKING While i was connected via hdmi
to my laptop...
JA: What's the exact make and model of your television? And what have you tried as far as getting this connected goes?
JA: Does the TV menu work? Do you have the same problem on all sources/inputs?
Customer: doesn't start... I had it connected, worked fine, then went black while I was looking on computer for something, so I thought it was in sleep mode
JA: How long has this been an issue? What happened right before this popped up?
Customer: i was going to watch a movie yesterday. so was looking what to watch on my laptop, saw the images on TV as well, but then it weent black and I haven't been able to start it\
JA: Anything else you want the TV expert to know before I connect you?
Customer: changed cables. still nothing that's all