How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Richard Your Own Question
Richard
Richard, Technician
Category: TV
Satisfied Customers: 31118
Experience:  Avid TV Technician
32989067
Type Your TV Question Here...
Richard is online now
A new question is answered every 9 seconds

I HAVE A SONY TV XRB-49X850B, THAT THE SOCIAL VIEW IS ALL

Customer Question

I HAVE A SONY TV XRB-49X850B, THAT THE SOCIAL VIEW IS ALL THE TIME ON, HOW CAN I STOP TO SEE NORMAL TV,ONLY I HAVE THE PROBLEM WHEN THE TV IS ON , IN THE DVD MODE DO NOT SHOW UP.
THENK YOU FOR YOU HELP
GERMAN MONCADA
Submitted: 2 months ago.
Category: TV
Expert:  Richard replied 2 months ago.

Hi there and welcome

To turn this off, please go to my link below

http://docs.esupport.sony.com/imanual/NA/2014/XBR-65X850B_55X850B_49X850B_NA/uc_uen/socialviewing.html

Follow the steps listed and you will see in step 3 how to turn this off.

If you have continued problems, or would like any additional information or assistance, please do not hesitate to let me know.

Else if you can take a second to rate my service by clicking one of the stars at the top of the screen then submit, that would be greatly appreciated.

Thank you