Facing TV Problems? Ask a TV Technician.
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Can you get the model number off of the back of the Samsung please?
Also, roughly how long have you owned the set for?
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Thanks. Roughly how old is the set please - over a year, or under?
Also, does the button on the lower left rear corner of the TV (on the back) work to operate the set?
Is the TV ON and simply the remote is not working?
Okay, and I just need to know one more thing - does the set's own buttons work to control the TV? I'm trying to determine if the TV itself or the remote are the root cause of the issue.
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