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Hello, My name is ***** ***** I'll be assisting you. I'm sorry you're having problems.
There IS a workaround, but it is not in the form of a software update or other pushbutton fix. Ultimately Amazon determines what devices they will support and not support. So what is needed in order to continue to receive Amazon Prime movies and shows on your Vizio TV, would be an Amazon Firestick. This device plugs into the TV's HDMI port, and then allows you to stream Prime content directly onto the set via the Firestick.
The Firestick can be purchased for $30 at the link below and will solve this issue:
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Sorry, the price above should have read $39.99, not $30.
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