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Ask Shahid Your Own Question
Shahid, Technician
Category: TV
Satisfied Customers: 9349
Experience:  I have been repairing electronic gear since 1993 as a qualified Sony tech
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Went to use dvd & now my clicker is not doing anything.

Customer Question

went to use dvd & now my clicker is not doing anything. keeps showing not available how can I get out of this?
JA: What's the model number of your TV? How old is it?
Customer: series 7 7200-7250
JA: Does the TV menu work? Do you have the same problem on all sources/inputs?
Customer: yes it's not responding now I have just blank page no buttons are working. my tv was fine before this
JA: How long has this been an issue? What happened right before this popped up?
Customer: 30 mins. was going to dvd player and then all buttons froze
JA: Anything else you want the TV expert to know before I connect you?
Customer: no i'm just stuck with blank screen
Submitted: 1 month ago.
Category: TV
Expert:  Shahid replied 1 month ago.

Hello, I'm Shahid.
Sorry to hear that you're having trouble with this but I'll do my best to help.

Expert:  Shahid replied 1 month ago.

Please disconnect TV power cord from power outlet for 10 minutes to reset, reconnect TV power cord back in and turn it On.

Does the remote work now on TV?

Please reply back with the result.