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Louie
Louie, Technician
Category: TV
Satisfied Customers: 2557
Experience:  25+ yrs. experience in the field and 5+ yrs. online, down to component level.
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My 42in Mintek He Tv w/Dvd player has sounds but no picture,

Customer Question

My 42in Mintek He Tv w/Dvd player has sounds but no picture, the picture came on fine the first day after I purchased it from a online site, the next day no picture, can you explain why this is going on, and how can I fix this, I'm out of money if I can't fix it, thanks for your time and consideration in this matter
Submitted: 2 months ago.
Category: TV
Expert:  Aric replied 2 months ago.

Hello, My name is ***** ***** I'll be assisting you. I'm sorry you're having problems.

Expert:  Aric replied 2 months ago.

1) Can you get the model number off of the back of the set?

2) Was this online site selling the TV as brand new and with a warranty?

Expert:  Aric replied 2 months ago.

3) Does the TV currently have SOUND?

4) If you press MENU using the original remote, does the MENU appear?

Expert:  Aric replied 2 months ago.

I'm not sure if you're having problems replying? Please don't try to reply to the e-mail the site sends you. Instead use the link to get to the site page and reply here.

Expert:  Aric replied 2 months ago.

Let me know if you need help with this.