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Louie
Louie, Technician
Category: TV
Satisfied Customers: 2557
Experience:  25+ yrs. experience in the field and 5+ yrs. online, down to component level.
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Can't seem to get it to recognize any channels (digital) and

Customer Question

Can't seem to get it to recognize any channels (digital) and am using an antenna.
JA: What's the exact make and model of your television? And how long has this been happening with the channels?
Customer: Sharp Aquos LC60LE640U
JA: Does the TV menu work? Do you have the same problem on all sources/inputs?
Customer: The menu does work. The tv is fine with Apple TV
JA: How long has this been an issue? What happened right before this popped up?
Customer: I haven't tried the free digital channels since I moved. Was running the setup and it finds nothing.
JA: Anything else you want the TV expert to know before I connect you?
Customer: that's it Thanks!
Submitted: 3 months ago.
Category: TV
Expert:  Shahid replied 3 months ago.

Hello, I'm Shahid.
Sorry to hear that you're having trouble with this but I'll do my best to help.

Expert:  Shahid replied 3 months ago.

- Have to verified the antenna is fine and works with another TV?