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Hello, My name is ***** ***** I'll be assisting you. I'm sorry you're having problems.
What exactly happens when you try to access Netflix please and how long has this been a problem?
There is a firmware update available for your set at the link below. This is the only download available for this set. Click on download and install instructions first and read that, then when ready- click on "Download":
If that does not help then please reply back with the following:
If you need further assistance let me know. Also, please do click a 3-5 STAR rating for my efforts before you go. That is how I am credited for my efforts by the site. You can follow up any time as needed at no additional cost.
Do you need further assistance with this Steve?