Have TV Questions? Ask a TV Technician
Hello, I'm Shahid.Sorry to hear that you're having trouble with this but I'll do my best to help.
- Does power light on TV lit or blink?
- Can you operate the TV through control buttons on TV itself?
Sure, please provide me picture that will help a lot.
Thanks for the picture, what happens if touch power symbol/ button on TV?
I can help you to sort out/ diagnose the issue and if it is hardware related then you would need to replace parts in TV to fix the problem.
OK, how long TV was left disconnected from electric power line? 10 minutes or less?
OK, please check side panel of TV for set of control buttons like power, Ch up/down and Vol up/down etc.
Press power button to see if it turns On the TV?
This is odd, every TV has control buttons.
Can you please find a sticker might be pasted on side panel of TV that contains model number info to see what type of this TV is and where are the control buttons on it?
Let me check the pictures please..
Wall mount is precisely covering model number label pasted on back cover of TV.
Do you still have TV manual around that would have model number info on it?
This is one time charge for this question and wont be charged if contact again with TV model number info at later time.
Question is open for you to reply back with TV model number info which is very important info to get related manuals for troubleshooting purpose.
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