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Louie
Louie, Technician
Category: TV
Satisfied Customers: 2557
Experience:  25+ yrs. experience in the field and 5+ yrs. online, down to component level.
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I am a 70 year old struggling to watch a DVD on my Toshiba

Customer Question

I am a 70 year old struggling to watch a DVD on my Toshiba Blueray player connected to my Samsung TV. Bought about 4 years ago and not used much but Samsung TV says it needs to be configured by Toshiba Please can you help me. I have to urgently watch a DVD this afternoon I have used it many times but not in past several months.
Submitted: 2 months ago.
Category: TV
Expert:  Aric replied 2 months ago.

Hello, My name is ***** ***** I'll be assisting you. I'm sorry you're having problems.

Offhand, nothing needs to be configured by Toshiba to get a DVD to play on your TV.

That said, what do you see on your TV screen right now?

Also, is the player already connected (hooked up) to the TV?

Please elaborate and we can continue.

Expert:  Aric replied 2 months ago.

Please read my reply and postback.