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Louie, Technician
Category: TV
Satisfied Customers: 2557
Experience:  25+ yrs. experience in the field and 5+ yrs. online, down to component level.
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Volume just stopped working, Samsung series 6 6100. 5 years

Customer Question

Volume just stopped working
JA: What's the model number of your TV? How old is it?
Customer: Samsung series 6 6100. 5 years maybe
JA: Does the TV menu work? Do you have the same problem on all sources/inputs?
Customer: hang on. I'll check
JA: How long has this been an issue? What happened right before this popped up?
Customer: just happened out of no where no sound when using dvd,s
JA: Anything else you want the TV expert to know before I connect you?
Customer: dont think so
Submitted: 1 month ago.
Category: TV
Expert:  Anthony_Infotech replied 1 month ago.



Would it be possible for you to get me the full model number please found on the back of the set?

Thank You


Expert:  Anthony_Infotech replied 1 month ago.

Is this possible for you?if its on the wall or this is a problem let me know thanks