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Ask Louie Your Own Question
Louie, Technician
Category: TV
Satisfied Customers: 2557
Experience:  25+ yrs. experience in the field and 5+ yrs. online, down to component level.
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What is Samsung's number I have dots coming that's come on

Customer Question

What is Samsung's number I have white dots coming that's come on my 62 inch TVs
JA: How old is your Samsung, and have you tried unplugging it and leaving it off for a few hours?
Customer: Yes,It's about 6 years old I have all other Samsung's and have never had a problem
JA: Does the TV menu work? Do you have the same problem on all sources/inputs?
Customer: No started as one then all overCalled Sansung last october when it started and it was supposed to send someone out and they have never done and I can't find the number now I need some help on this I need Samsung to come fix it I spend too much money on this TV and I don't have the problems on the other TVs
JA: How long has this been an issue? What happened right before this popped up?
Customer: Nothing juststarted withn3
JA: Anything else you want the TV expert to know before I connect you?
Customer: No
Submitted: 1 month ago.
Category: TV
Expert:  Jack replied 1 month ago.

Hi , I`m Jack , I will be helping you today
Can you please send me a reply when you are ready to proceed ?
Note that I need time to type and research for parts and info if needed so don't be surprised if there are delays between replies

Expert:  Jack replied 1 month ago.

By the way , at some point you will receive a phone offer , it is auto generated by the website , not me but you can accept it if you`d rather do this on the phone , i will be available for it ,let me know .

Customer: replied 1 month ago.
Expert:  Nathan replied 1 month ago.

Hello, I’m Nathan, and I’ll be assisting you today.

Sorry to hear that you’re having trouble with this but I’ll do my best to help you out.

You requested a new expert/answer, do you still need help with this?