Hi, I have Panasonic Viera 42 Model th42PY70F Plasma TV
and the screen is covered in red pixels. What can I do?
JA: Just to clarify, what's the plasma
television's exact make and model?
Customer: Panasonic Viera 42 Model th42PY70F year 2007
JA: Does the TV menu work? Do you have the same problem on all sources/inputs?
Customer: yes the menu works and I have the problem on all sources/inputs
JA: How long has this been an issue? What happened right before this popped up?
Customer: about 2 hours now... everything was normal untill this problem started
JA: Anything else you want the TV expert to know before I connect you?
Customer: That's all I have to say