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Louie
Louie, Technician
Category: TV
Satisfied Customers: 2557
Experience:  25+ yrs. experience in the field and 5+ yrs. online, down to component level.
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Tv works ok for about 20 minutes then picture goes away but

Customer Question

tv works ok for about 20 minutes then picture goes away but sound is ok
Submitted: 4 months ago.
Category: TV
Expert:  Jack replied 4 months ago.

Hi , I`m Jack
Perhaps I can help you with this problem , a few questions coming up and please note that it may take a few minutes between replies;

Expert:  Jack replied 4 months ago.

Is there any light or blinking light that come on when it turns off ?

Expert:  Jack replied 4 months ago.

Just saw your phone request and wanted to say that the offer was sent by the website , not me .

I need a minimum of info before I can call you

Are there any blinking light at the front ?

How do you get it to turn back on , do you have to wait , unplug it etc. ?

Customer: replied 4 months ago.
The projection lamp is on
Customer: replied 4 months ago.
Turn off for 5 minutes then back on works for another 20 to 30 minutes
Expert:  Jack replied 4 months ago.

You mean the LAMP light is on when it goes into shutdown ??

Customer: replied 4 months ago.
Projection lamps are on the tv screen has a grey shadow I turn off with remote
Expert:  Jack replied 4 months ago.

Sorry , not sure what happened here but wasn`t notified of your reply .

Website acting up right now