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Louie, Technician
Category: TV
Satisfied Customers: 2557
Experience:  25+ yrs. experience in the field and 5+ yrs. online, down to component level.
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I purchased Samsung 55 inch Smart Tv model #un50h5203afxza

Customer Question

I purchased Samsung 55 inch Smart Tv model #un50h5203afxza own just a little over one year. Factory warranty is over the Tv will turn on, no picture no sound.Doyou have a part number for board that might fix the problem.
Submitted: 1 month ago.
Category: TV
Expert:  Jack replied 1 month ago.

Hi , I`m Jack , I will be helping you today
Can you please send me a reply when you are ready to proceed ?
Note that I need time to type and research for parts and info if needed so don't be surprised if there are delays between replies

Expert:  Jack replied 1 month ago.

Is the screen just blank with some background light or completely dark like when the tv is off ?