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Louie, Technician
Category: TV
Satisfied Customers: 2557
Experience:  25+ yrs. experience in the field and 5+ yrs. online, down to component level.
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I moved and cannot locate my factory remote control. The

Customer Question

I moved and cannot locate my factory remote control. The remote from Time warner stopped turning the TV on and off so i was using button on side of TV. i pressed wrong button and now when i turn it on, it shows a 3 and HD04 cable and no signal flashes. HELP!
Submitted: 7 months ago.
Category: TV
Expert:  Shahid replied 7 months ago.

Hello, I'm Shahid.
Sorry to hear that you're having trouble with this but I'll do my best to help.

Expert:  Shahid replied 7 months ago.

1- Could you please get me the model number written on back of TV?
2- What video devices/ sources (such as cable box DVD player etc) are connected to TV and does the problem occur on all video input sources?
Thank you.

Expert:  Shahid replied 7 months ago.

I still need above requested info to assist you.

Customer: replied 7 months ago.
Sorry Model #hsg1150
Customer: replied 7 months ago.
Cable box is Samsung from Time Warner cable co.
Customer: replied 7 months ago.
no it does not occur on other devices
Customer: replied 7 months ago.
Well do i get an answer or not?
Expert:  Shahid replied 7 months ago.

OK, have you tried to press Input or Source button located on side control panel a few times to get connect video input in TV that might help to get cable box picture on TV?