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Anthony_Infotech
Anthony_Infotech, Technician
Category: TV
Satisfied Customers: 13734
Experience:  20+ years experience TV expert (field and bench) 9 approved qualifications in TV-ELECTRONICS
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I have a Vizio 30" or 32" tv. I have somehow turned off the

Customer Question

I have a Vizio 30" or 32" tv. I have somehow turned off the DTV signal on the menu and am unable to pick up channels now. How do I get that turned back on?? When you press the u and down arrows it passes right over that segment.
Submitted: 3 months ago.
Category: TV
Expert:  Anthony_Infotech replied 3 months ago.

Hello

Welcome

When you bring up the menu to pick out DTV the set MUST be in TV mode (not any input mode like HDMI) have you done that?you do that with the INPUT or SOURCE button on the TV remote

Let me know about this first

Anthony

Customer: replied 3 months ago.
It is in the TV mode on input.
Customer: replied 3 months ago.
The DTV signal is still dark and I cannot connect to it with up and down arrows.
Expert:  Anthony_Infotech replied 3 months ago.

OK this time unplug the set from wallpower for 5 mins then replug back in again

Also please get me the model number found on the back of the set please

Customer: replied 3 months ago.
Vizio VW22LHDTV 10T 100-240v -- 15A 5060Hz
Customer: replied 3 months ago.
Now what?
Expert:  Anthony_Infotech replied 3 months ago.

OK before we go any further there wii be delays whilst I check on this and type up thank you

Expert:  Anthony_Infotech replied 3 months ago.

So you have rebooted the set same thing you are sure you are in TV mode and the set is still skipping over DTV , Ok just give me 5 mins to go through the data for the set

Expert:  Anthony_Infotech replied 3 months ago.

OK one is the DTV signal that means nothing but the signal strength so you need to navigate to auto tune have you done that?

Expert:  Anthony_Infotech replied 3 months ago.

So that is tuning band then auto search

Expert:  Anthony_Infotech replied 3 months ago.

Tuning band AIR

Expert:  Anthony_Infotech replied 3 months ago.

Auto channel search

Expert:  Anthony_Infotech replied 3 months ago.

How is the above working out please?