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Louie
Louie, Technician
Category: TV
Satisfied Customers: 2557
Experience:  25+ yrs. experience in the field and 5+ yrs. online, down to component level.
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I have a screen and the code V3.30.1 is flashing at the top

Customer Question

I have a white screen and the code V3.30.1 is flashing at the top of the screen
JA: What's the model number of your TV? How old is it?
Customer: 37LG3000-ZA
JA: Does the TV menu work? Do you have the same problem on all sources/inputs?
Customer: The menu does not work all other items do
JA: How long has this been an issue? What happened right before this popped up?
Customer: About 10 minutes I switched the tv on it made a click the sound was coming through the home thwarted system and the sky box then this came up
JA: Anything else you want the TV expert to know before I connect you?
Customer: No thanks I can't think of anything
Submitted: 6 months ago.
Category: TV
Customer: replied 6 months ago.
I am still awaiting an answer
Customer: replied 6 months ago.
Posted by JustAnswer at customer's request) Hello. I would like to request the following Expert Service(s) from you: Live Phone Call. Let me know if you need more information, or send me the service offer(s) so we can proceed.
Expert:  Richard replied 6 months ago.

Thank you for your question, my name is ***** ***** I look forward to assisting you.

Please note, a rating is only needed when we are finished.

Can you please remove the power to the TV (so unplug it from the power socket).

Then on the actual TV, hold the power button for 60 seconds then release.

Then wait 10 minutes, connect the power again to the TV, turn it on and tell me please if it is now operating correctly.

Let me know the results please

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