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Jason Jones
Jason Jones, Customer Service
Category: TV
Satisfied Customers: 14077
Experience:  Several years of troubleshooting.
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Can only get one station while having Dish with new TV

Customer Question

Can only get one station while having Dish with new TV
Submitted: 1 month ago.
Category: TV
Expert:  Jason Jones replied 1 month ago.

I am the person that will be helping you today.

More often than not, this is a case of trying change the channels on the TV instead of changing the channels on the Direct TV box.

Leave the TV on channel 4. Change the channels by using the Direct TV remote and/or by using the Channel Buttons on the Direct TV box. While you keep it on Channel 4, the TV will show whatever channel you have set on the Direct TV box. For that reason, only change channels on the Direct TV box.

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