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Louie
Louie, Technician
Category: TV
Satisfied Customers: 2557
Experience:  25+ yrs. experience in the field and 5+ yrs. online, down to component level.
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I purchased a RCA RTD3276H home theater and I'm having

Customer Question

I purchased a RCA RTD3276H home theater and I'm having trouble connecting my Verizon cable box and my Vizio 55" TV. Can you give me step by step instructions?
JA: Can you guesstimate how old your Vizio is? And just to clarify, what's the exact model?
Customer: Model # VF550M and approx. 7 years old.
JA: Does the TV menu work? Do you have the same problem on all sources/inputs?
Customer: Yes the menu works and the only input I have is the cable box.
JA: How long has this been an issue? What happened right before this popped up?
Customer: I bought the home theater just yesterday.
JA: Anything else you want the TV expert to know before I connect you?
Customer: Just how to connect it so it works correctly.
Submitted: 3 months ago.
Category: TV
Expert:  Jack replied 3 months ago.

Hi , I`m Jack ,a real person unlike the computer you were talking to earlier

I will be helping you today
Can you please send me a reply when you are ready to proceed ?

Expert:  Jack replied 3 months ago.

Are the tv and cable box already functional and you are adding this sound system or the whole thing is a new setup ?

Customer: replied 3 months ago.
The TV and cable box are functional and yes, I'm adding the sound system.
Expert:  Jack replied 3 months ago.

O.k then and how are you going about this ?

What type of cables or connection have you tried so far ?

Expert:  Jack replied 3 months ago.

Having a hard time finding info on that rca HTS (home theater system) , is that the correct model number ?

RTD3276H

Customer: replied 3 months ago.
I'm looking at the user manual.
Expert:  Jack replied 3 months ago.

Well , I can`t find it anywhere , only close models and close is not good enough unlike hand grenades

Expert:  Jack replied 3 months ago.

I will ask you then if you do get any sound out of it yet , like does it have a built-in radio , cd, dvd etc. ?

Customer: replied 3 months ago.
Just cd/dvd.
Expert:  Jack replied 3 months ago.

o.k and does that play yet ?

Customer: replied 3 months ago.
No. But, I don't know if I connected the cables correctly.
Expert:  Jack replied 3 months ago.

Sorry then but without documentation on this system I would be shooting in the dark and you obviously need the A to Z setup explained so I will opt out and perhaps another tech. here has some info on that system

You don`t have to do anything , your question will be reposted for other techs. to see and jump in.
Please just standby and someone should be with you shortly .

Expert:  hongkongpom replied 3 months ago.

Hello I am another Expert. Please tell us what cables you are using to connect and which connections that you are using between your system & TV?

Expert:  hongkongpom replied 3 months ago.

Are you able to take a photo of the connections diagram shown in the manual and upload it to this page using the paper clip icon above?

​Or better still if you can scan the whole manual and upload it to this Q&A session that would be wonderful!