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Hi I`m Jack
I could possibly help you with this but first I would need to know which part and how its locked ??
Are we talking about parental lock , function key lock , input lock etc. ?
It usually doesn`t take this long ,
The problem was about the HOTEL tv that not too many tech. will tackle , was off myself last night when you asked .
You will need the master remote for this tv by the way , its the only way you will be able to fully operate it .
If you are interested then I can give you the manual that explains about the locks and a link where you can get that remote ?
No problem then
It actually did not take me 2 days to get back to you , your question was wide open (for 2 days) to every techs in here if you see what i mean .
I`m not the only tech. in here, I simply am the only one who would take on your question