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Aric, Technician
Category: TV
Satisfied Customers: 41514
Experience:  15+ years in the field. Owner of AV Installation, OEM and Repair company
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No power. I plugged it into another outlet and still won't

Customer Question

No power. I plugged it into another outlet and still won't come on
JA: What's the model number of your TV? How old is it?
Customer: Lc320em2. About 4 years but it is in a second home hardly watch it
JA: Does the TV menu work? Do you have the same problem on all sources/inputs?
Customer: Menu doesn't work . When I push the power button nothing happens
JA: How long has this been an issue? What happened right before this popped up?
Customer: It worked last time it was used. Couple months
JA: Anything else you want the TV expert to know before I connect you?
Customer: No
Submitted: 1 month ago.
Category: TV
Expert:  Aric replied 1 month ago.

Hello, My name is ***** ***** I'll be assisting you. I'm sorry you're having problems.

Are there currently ANY signs of life at all on the set (power light lit or blinking, etc.)?

Were there any storms, power outages, etc, before it went out?

Expert:  Aric replied 1 month ago.

Please respond back to my reply to proceed.

Expert:  Aric replied 1 month ago.

We often see these sets develop faults after a few years, and in most cases it requires replacement of a component (the Power Supply Board being the most common).

However it's worth it to try a hard reset, as sometimes the processor in the TV can simply have locked up.

The first thing you would try, is disconnect the set from power, then press and hold the power button on the TV itself (not the remote), for 10 seconds and release. Then plug the set back in, and also check that the power cord is connected tight at the TV as well. Press power once, and see if the set powers up normally. Try this procedure up to 3 times, and please let me know what happens.