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Richard, Technician
Category: TV
Satisfied Customers: 35307
Experience:  Avid TV Technician
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When i turn it on, the screen light goes on, but it does not

Customer Question

when i turn it on, the screen light goes on, but it does not go to desktop
Submitted: 8 months ago.
Category: TV
Expert:  Richard replied 8 months ago.

Hi there and welcome

Can you please remove the power cable then hold the power button in for 60 seconds then release.

Then connect the power cable, try to start it and tell me if it now gets to the desktop please.