Have TV Questions? Ask a TV Technician
Hello, My name is ***** ***** I'll be assisting you. I'm sorry you're having problems. In order to assist you, I need to ask for more info.
1) What is the model number off of the back of the TV?
2) As asked above, if you use the original remote and press MENU, does the MENU display?
3) Also what is connected to the set (cable/SAT box, DVD, etc.)?
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Thank you. Can you get a model number, and does the MENU display using the Mitsubishi original remote please?
What are you trying to watch on it right now? You mentioned cable and a DVD, if you're trying to watch cable are you able to switch over to DVD?
Please only send one reply and await my reply, otherwise mine will get pushed off the page. Can you see my last response as to what you are watching?
Are you still with me here?
What are you trying to watch on it right now?
Are you trying to watch cable? If so, can you switch the TV over to the DVD Input- does it work please?
You've got quite a few variables here, which are making it hard to troubleshoot. There are several things that could cause this. FIRST- is your TV on the correct INPUT?
Hello, I’m Nathan, and I’ll be assisting you today.
Sorry to hear that you’re having trouble with this but I’ll do my best to help you out.
How is your system connected currently? Are the cable and dvd connected directly to the tv, or do they go into the amp, then amp to tv?
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