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Anthony_Infotech
Anthony_Infotech, Technician
Category: TV
Satisfied Customers: 14503
Experience:  20+ years experience TV expert (field and bench) 9 approved qualifications in TV-ELECTRONICS
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I have a pioneer 50 inch plasma with the Pure Vision Plasma

Customer Question

I have a pioneer 50 inch plasma with the Pure Vision Plasma Display receiver, I have Directv and I am able to get a few channels to work but the Directv guide works fine, my other TVs all work fine on all channels.
Submitted: 9 months ago.
Category: TV
Expert:  Anthony_Infotech replied 9 months ago.

Hello

Welcome

Please begin by rebooting the box and the TV by unplugging both from wallpower wait 5 mins then replug back in again let me know if there is any change please in the situation

Anthony

Customer: replied 9 months ago.
It rebooted but still have the same issue
Expert:  Anthony_Infotech replied 9 months ago.

Your channels come from the box so the TV is not the issue here if a reboot has not cured this then you will need to get the box that feeds the pioneer set swapped by your provider , the TV just moniters entirely what comes out of the box,

Let me know if you need more help

A positive rating of 3 to 5 stars is appreciated rating bar at the top of the page will allow me to receive credit from the site thank you

Anthony

Expert:  Anthony_Infotech replied 9 months ago.

I am by the way referring to the directtv box

Expert:  Anthony_Infotech replied 9 months ago.

Do you need more help please?