How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Louie Your Own Question
Louie, Technician
Category: TV
Satisfied Customers: 2557
Experience:  25+ yrs. experience in the field and 5+ yrs. online, down to component level.
Type Your TV Question Here...
Louie is online now
A new question is answered every 9 seconds

Sony tv stopped working. Now shows four flashing red lights,

Customer Question

Sony tv stopped working. Now shows four flashing red lights
JA: Just to clarify, what's the exact model of your Sony? And can you guesstimate how old it is?
Customer: XBR70, and 6'ish years old
JA: How long has this been going on? What troubleshooting have you tried?
Customer: just now. Powered off at source. comes on for 1 second and then stops. was working perfectly earlier
JA: Anything else you want the electronics expert to know before I connect you?
Customer: no
Submitted: 1 month ago.
Category: TV
Expert:  Aric replied 1 month ago.

Hello, My name is ***** ***** I'll be assisting you. I'm sorry you're having problems. In order to assist you, I need to ask for more info.

1) Can you get me the full model number off of the back of the TV?

2) Are you saying there are 4 individual flashing lights, or the power light blinks a 4 code (4 blinks, 4 blinks, etc.)?

Customer: replied 1 month ago.
four blinks
Customer: replied 1 month ago.
you there?
Customer: replied 1 month ago.
I'm signing off!
Expert:  Anthony_Infotech replied 1 month ago.


My name is Anthony

Can you get me the full model number please found on the back of the set?