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Louie, Technician
Category: TV
Satisfied Customers: 2557
Experience:  25+ yrs. experience in the field and 5+ yrs. online, down to component level.
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Just purchased a 50" TV Model 088727606921 back in March of

Customer Question

Just purchased a 50" TV Model 088727606921 back in March of this year. While watching tv the unit will go darker screen and after turning tv off and re starting it comes back to its brightness. Is this covered under warranty?
Submitted: 7 months ago.
Category: TV
Expert:  Aric replied 7 months ago.

Hello, My name is ***** ***** I'll be assisting you. I'm sorry you're having problems. In order to assist you, I need to ask for more info.

1) What is the full "Model Number" or at least the "Brand" off of the back of the TV you have here please (the number posted is not a model)?

2) Does the image seem to get darker at night, or is it random?

Expert:  Aric replied 7 months ago.

Are you ale to see my reply?