Facing TV Problems? Ask a TV Technician.
Hello, My name is ***** ***** I'll be assisting you. I'm sorry you're having problems. In order to assist you, I need to ask for more info.
1) Is this the first time this has occurred?
2) What have you tried/done so far?
3) Are you looking to repair the set yourself? If so, what is your level of repair/testing experience? What tools do you have?
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If we could, let's just start with the basics:
1) Is this the first time this has occurred?2) What have you tried/done so far?