Have TV Questions? Ask a TV Technician
Hello, My name is ***** ***** I'll be assisting you. I'm sorry you're having problems. In order to assist you, I need to ask for more info.
1) What is the model number off of the back of the TV?
2) What device are you trying to connect to the TV?
Thanks for the reply, but I need to know what "device" you are trying to connect to the TV through the converter please. Some devices do not support these converters.