Have TV Questions? Ask a TV Technician
Hello, My name is ***** ***** I'll be assisting you. I'm sorry you're having problems. In order to assist you, I need to ask for more info.
1) What is the model number off of the back of the Sharp TV?
2) What exactly happens when you press the Netflix button on your Sharp remote?
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Thanks. Also, how far away from the TV is the router, and have you gone through the basics of rebooting the router, as well as unplugging and plugging back in the TV?
Thanks. 40 feet is quite a ways a way and 2-3 bars is not a strong signal in most cases. I know in homes I install in that 2 bars is usually no connection (since Netflix is streaming and requires a strong signal). Anyhow, how many other devices are connected to the router (smart phones, laptops, etc.)?
Okay, I'm sorry but something came up and I need to leave, so I will opt out and open the question up to other experts.
Hello, I’m Nathan, and I’ll be assisting you today.
Sorry to hear that you’re having trouble with this but I’ll do my best to help you out.
Do you have issues with any other apps on the tv?
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