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Louie, Technician
Category: TV
Satisfied Customers: 2557
Experience:  25+ yrs. experience in the field and 5+ yrs. online, down to component level.
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I have a Sony KDL32V2000. It's about 5 years old. Just moved

Customer Question

Hi I have a Sony KDL32V2000. It's about 5 years old. Just moved house. Have connected it to the aerial socket. I get digital channels with sound but no picture. No other items connected at this stage
Submitted: 1 month ago.
Category: TV
Expert:  Aric replied 1 month ago.

Hello, My name is ***** ***** I'll be assisting you. I'm sorry you're having problems. In order to assist you, I need to ask for more info.

1) To make sure the TV is able to display a picture at all- please grab the Sony remote and press Home/MENU, volume, etc.- do those indicators display?

Expert:  Aric replied 1 month ago.

Let me know when you're able to see my reply.