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Richard, Technician
Category: TV
Satisfied Customers: 30211
Experience:  Avid TV Technician
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Need to know how to get the google box off my tv. my tv is

Customer Question

need to know how to get the google box off my tv. my tv is not connected to internet. tv will not come on just the google box. This hasn't happened before.
Submitted: 1 month ago.
Category: TV
Expert:  Richard replied 1 month ago.

Hi there and welcome

When you say GoogleBox, are you referring to Google Chrome Cast?

A dongle connected into your TV?

Customer: replied 1 month ago.
It just says google account across the top
Expert:  Richard replied 1 month ago.

ok, press the input or source button on your remote, does this get you to watching TV?