Facing TV Problems? Ask a TV Technician.
Hello, My name is ***** ***** I'll be assisting you. I'm sorry you're having problems. In order to assist you, I need to ask for more info.
1) Describe what you mean "no good picture with it".
2) When was the last time the Lamp was replaced?
3) Are there any lit or blinking LED indicators on the front of the set?
Please elaborate so we can proceed.
Okay good, please reply back to the rest.
You said you had a cable box, so what antenna channels are you talking about?
Have you tried rebooting your cable box yet and making sure your TV is on the correct SOURCE setting?
You don't use an antenna with a cable box- antenna and cable are two completely different things. If you see your MENU then this problem has nothing to do with the lamp.
Oh okay, it sounded like you said you COULD see the MENU, because you said this: "The picture is only showing white when I click on my menu button"
Are you using the original Samsung remote here? If not can you grab that remote and see if the MENU appears the same?