Facing TV Problems? Ask a TV Technician.
Hi, I'm Nathan.Sorry to hear that you're having trouble with this but I'll do my best to help you.
What is the model of the tv?
Are you using the optical cable?
What sources/content are you using on the samsung?
I really need the complete model number of the tv, please.
What source/content are you using on the tv, and how are they connected? (cable/satellite via hdmi, internal apps, etc)
Do you need more help with this?If so, simply reply back on this page.
Please note: You have already paid your fee to the site; I'd like to help you and provide value for that fee, but I do need to communicate with you here to do so.