Have TV Questions? Ask a TV Technician
Hi, I'm Nathan.Sorry to hear that you're having trouble with this but I'll do my best to help you.
What is the model of the tv?
Are you using the optical cable?
What sources/content are you using on the samsung?
I really need the complete model number of the tv, please.
What source/content are you using on the tv, and how are they connected? (cable/satellite via hdmi, internal apps, etc)
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