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What model of Samsung is the charger in question, please? I need to know, before advising you.
Thanks for the info. One minute please...
OK. That wireless charger can only be used to charge (without a cable) certain models of phones / etc.
What model is it failing to charge adequately, please?
Yes, still here.
Do you have another phone to try charging with this charger? or any reason to believe it is the charger not the phone that is at fault?
There's no surety at that rate, that the charger really is what is at fault... the wireless charger induces voltage in the phone, but either the charger, or the induced-voltage receiving circuits in your phone, could be at fault.
Since the charger is within warranty, taking it back to the store for warranty repair, or sending it to Samsung for warranty testing/repair, could actually help with the situation.
Do you need more info, e.g. as to where to take or send the charger?
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