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Louie, Technician
Category: TV
Satisfied Customers: 2557
Experience:  25+ yrs. experience in the field and 5+ yrs. online, down to component level.
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There has been power outages but have TV connected to a

Customer Question

there has been power outages but have TV connected to a surge protector.
The power LED on the front of the TV is not showing any color
Submitted: 1 month ago.
Category: TV
Expert:  Jack replied 1 month ago.

Hi , I`m Jack
Perhaps I can help you with this problem , a few questions coming up and please note that it may take a few minutes between replies;

How do you mean " can get audio by pushing satellite feed " , is that audio coming from the tv or an external device like a sound system ?

What is the tv doing now if anything ?

Expert:  James-cssm replied 1 month ago.
Hi Mary,
We received your customer service inquiry, however, we are unable to respond to you because we do not have your email address. Please contact customer support at***@******.*** and provide us with your email address and a link to this question page so that we can help you. Thank you, ***** ***** Customer Support Team.
Expert:  GeekGal replied 1 month ago.