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Louie, Technician
Category: TV
Satisfied Customers: 2557
Experience:  25+ yrs. experience in the field and 5+ yrs. online, down to component level.
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Tried to launch Netflix, got out of it, now tv screen is

Customer Question

tried to launch Netflix, got out of it, now tv screen is just black and won't turn off or go back to regular tv
Submitted: 1 month ago.
Category: TV
Expert:  Jack replied 1 month ago.

Hi , I`m Jack , I will be helping you today
Can you please send me a reply when you are ready to proceed ?
Note that I need time to type and research for parts and info if needed so don't be surprised if there are delays between replies
Also ,Can you please give me the tv`s model number written on the back cover ?

Expert:  Jack replied 1 month ago.

By the way , at some point you will receive a phone offer , it is auto generated by the website , not me but you can accept it if you`d rather do this on the phone , i will be available for it ,let me know .